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Privacy Policy

Last updated: 4 October 2026

Who we are and our role as data controller

stagewhirl operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why personal data about visitors is processed. Our registered address is 6 Union Court, 20-22 Union Road, London, SW4 6JP, United Kingdom. For any privacy enquiries please contact us at [email protected] or +44 1483 234344.

Scope of this notice and who it covers

This privacy policy applies to anyone who visits our site, submits a contact form, or otherwise interacts with our services relating to professional video operation, live signal management, content distribution, camera work and high-quality media feeds for news and television broadcasting. It covers all personal data collected through the site, including via the contact form and cookie banner.

Categories of personal data and sources

We collect name, email address, phone number and message content when you use the contact form. We also receive technical data such as IP address, browser type, device information and usage statistics through cookies and similar technologies. No data is obtained from third-party sources beyond these interactions.

Purposes of processing and legal bases

We process contact details to respond to enquiries on the legal basis of legitimate interests in providing customer service. Technical data is processed to maintain site security and functionality under legitimate interests. Where consent is given via the cookie banner we process data for analytics under consent. Each purpose is explained with its corresponding legal basis to ensure transparency.

Whether providing data is required and consequences

Supplying contact information is voluntary but necessary if you wish to receive a reply to your enquiry. Refusing to provide it means we cannot respond. Technical data collection via cookies can be managed through browser settings or our cookie banner, though some site features may then be limited.

Cookies and similar technologies

We use cookies and similar technologies for essential site operation and, with consent, for analytics. Please refer to our separate Cookie Policy for full details on types of cookies, their purposes and how to manage preferences.

Processors, recipients and disclosures required by law

We engage service providers such as hosting companies, email platforms and analytics providers who act as processors under contract. Personal data may be disclosed if required by law, court order or regulatory authority. We do not sell personal data.

International transfers and safeguards

Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to protect your data during transfer.

Retention periods and criteria

Contact form data is retained for twelve months after the last correspondence. Technical logs are kept for up to six months for security purposes. Retention is determined by legal obligations, business needs and the principle of data minimisation.

Security and data-minimisation practices

We implement appropriate technical and organisational measures including encryption in transit, access controls and regular reviews to protect personal data. We collect only the minimum data necessary for each purpose and do not make absolute guarantees of security.

Your data subject rights

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection. To exercise any right please contact [email protected] with proof of identity. We will respond within one month.

Right to withdraw consent and object to marketing

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing or profiling at any time using the same contact details.

Right to complain to the supervisory authority

If you are dissatisfied with our response you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by calling their helpline.

Children and age restrictions

Our services are intended for professional users in the broadcasting industry and are not directed at children under 18. We do not knowingly collect personal data from minors.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page with the last updated date shown at the top. Continued use of the site after changes constitutes acceptance of the updated policy.